Contact information
Contact Us
We’re here to help.
If you have any questions about your order, our products, or general enquiries, please don’t hesitate to get in touch with our support team.
Customer Support
You can reach us via email at: info@ivory-nova.com
We aim to respond to all enquiries within 24 hours (Monday to Friday).
Order Support
For questions regarding your order, please include:
• Your order number
• A brief description of your enquiry
This helps us assist you as quickly as possible.
Support Hours
Our customer support team is available:
Monday to Friday | 09:00 - 17:00 (UK Time)
We aim to respond to all inquiries within 24 hours.
We’re Here for You
Whether you have a question about delivery, returns, or product details, we are always happy to assist.
Business Information
Store Name: Ivory Nova
Company Name: THREEFOLD Studio
Company Number: 99650061
Company Adress:
Blekerhof 35
2613 KB
Netherlands
Phone: +31 6 1927 8214
VAT ID: NL869076462B01