Business Information

Business Information

Company Details

Ivory Nova is operated by an international e-commerce business.

We are committed to providing customers with carefully selected products and a reliable online shopping experience.

Registered Business Information

Store Name: Ivory Nova
Company Name: THREEFOLD Studio
Company Number: 99650061
Company Adress:
Blekerhof 35
2613 KB
Netherlands

Phone: +31 6 1927 8214

VAT ID: NL869076462B01

Ivory Nova operates as an online-only business and serves customers primarily in the United Kingdom.

Business Address

Our business is operated internationally from the Netherlands.

We do not operate a physical retail store and do not offer in-person services.

For all inquiries, please contact us via email.

Fulfilment & Shipping

All orders are processed and shipped from our international fulfillment center.

We work with trusted logistics partners to ensure your order is delivered safely and efficiently.

Estimated delivery times are clearly stated on our website and may vary depending on location and external factors.

Customer Support

We are committed to providing responsive and helpful customer service.

Email: info@ivory-nova.com
Response Time: within 24 hours (Monday to Friday)

Returns & Refunds

We offer a 14-day return policy from the date of delivery.

Items must be returned unused and in their original condition.

Return shipping costs are the responsibility of the customer, unless the item is faulty or incorrect.

For full details, please refer to our Return Policy or contact our support team.

Payments & Security

All payments are processed through secure and trusted payment providers.

We accept major payment methods, including Visa, Mastercard, PayPal, Apple Pay, and Google Pay.

Transparency & Compliance

We strive to provide clear and accurate information across our website, including product details, pricing, delivery times, and policies.

If you have any questions, please feel free to contact our support team.